The Brief
- Re-design of the existing Camden Market website
- Enable customers to shop online
- Increase community engagement
- Expand the Camden Market atmosphere and
vibe into customers’ homes
- Improving the shopping experience
- Enhancing navigation and usability
- Increase the sales of Camden Lock Market stalls when
customers are unable to visit physically
The Problem
- Whilst the sales of quantity bought in retail has been experiencing a
slow growth based on
values from October 2018 (increase by 2.2%), online spending growth has
been booming
(increase by 12.8%) in the respective year and the trend rapidly continues
- The current Camden Market website does not provide an online
shopping portal that would enable
the customers to purchase items online from comfort of their homes
The Solution
My design proposal now solves the
pain points, needs and frustrations of the
target audience.
It brings the opportunity for locals as well as tourists from
all around the
world to shop Camden Market diverse items from
the comfort of their homes while still keeping the market’s unique atmosphere and vibe.
I have
improved the overall website navigation and shopping
experience.
Not only this proposal
increases community engagement but also helps booming sales of
Camden Market stall owners when
the customers are unable to visit the market physically.
The Process
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Case Study